SMS terms & conditions
How the Current Energy text messaging program works: opt-in, frequency, rates, STOP and HELP.
1. What this program is
Current Energy sends text messages to people who have asked us to. The messages are about your own enquiry or your own project — booking an assessment, confirming a visit, telling you a permit came through, answering a question you asked us. We do not send marketing texts on this program.
2. How you opt in
You opt in by ticking the consent box on our contact form. The box is unchecked by default and it is optional — leaving it unticked does not stop us reading your enquiry or replying by phone or email. The box says:
I agree that Current Energy may contact me about this enquiry by phone, text and email. Message frequency varies, message and data rates may apply, reply STOP to opt out or HELP for help. See our Privacy Policy and SMS Terms.
You can also opt in by texting START, YES or UNSTOP to a number we have texted you from, or by telling us on a call and asking us to record it.
3. How often we text
Message frequency varies. It depends on your project and on what you ask us. A typical enquiry produces a handful of messages; an install in progress produces more.
4. Cost
Message and data rates may apply. Those are charged by your mobile carrier, not by us.
5. How to stop
Reply STOP to any message and the texts end. You can also call (888) 899-9484 or email info@currentenergy.net and ask — someone will do it for you. Stopping texts does not cancel anything else; we will still reach you by phone or email about your project.
6. How to get help
Reply HELP to any message, call (888) 899-9484, or email info@currentenergy.net.
7. Sample messages
| Type | Example |
|---|---|
| Reply to an enquiry | Current Energy: Hi Maria, your solar assessment is booked for Thursday at 10am. Questions? Call (888) 899-9484. Reply STOP to opt out. |
| Appointment confirmation | Current Energy: Confirming your site visit Tuesday at 2:00pm. Reply C to confirm or R to reschedule. Msg&data rates may apply. Reply STOP to opt out. |
| Project update | Current Energy: Your permit was approved today and we are scheduling install. Reply HELP for help, STOP to opt out. |
| HELP reply | Current Energy customer care. Call (888) 899-9484 or email info@currentenergy.net. Msg frequency varies. Msg&data rates may apply. Reply STOP to opt out. |
| STOP reply | Current Energy: You have been unsubscribed and will receive no further messages. Call (888) 899-9484 if you need us. |
8. Carrier support
Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier's network and your device.
9. Privacy
Your number and your consent are handled under our Privacy Policy. To restate the part that matters most here: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging originator opt-in data and consent are not shared with any third party. We do not sell, rent or trade your number.
10. Eligibility and changes
This program is for people aged 18 or over with a mobile number in the United States. We may change these terms; if we do, the date at the top of this page changes with them.
11. Who we are
Current Energy
CSLB #1074466
15823 Monte St, Suite 101, Sylmar, CA 91342
(888) 899-9484 · info@currentenergy.net